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PROUDLY CANADIAN | Free shipping to Canada and USA on purchases over $250 | 604-123-4567
FAQ
FAQ
Frequently asked questions
Where do Emme Hair extensions come from?
Our hair is ethically sourced and manufactured in Europe.
What kind of hair is it?
It is all European hair. All our hair starts off as virgin hair.
Has the hair been chemically processed?
Our blondes have been gently lightened and then toned with a conditioning hair color. Our mid tones and dark colors have only been processed just once with a gentle toner.
What is the hair texture like?
Hair texture ranges from straight to slightly wavy. Since our hair has had minimal chemical processing, the donor’s natural texture remains unaltered.
Can I order a specific texture?
Unfortunately, you can’t choose a specific texture when ordering.
What is the hair quality like?
Our hair cuticles are all facing the same direction which means that it will not tangle and bunch. Our hair will not shed or tangle.
Can I heat style the hair extensions?
Yes, you can heat style Emme Hair but always remember to apply a heat protectant first!
Can the hair extensions be washed like normal?
Absolutely! Wash like normal with a sulphate-free shampoo and conditioner. Please note that Clip-ins, Ponytails, and wigs do not need to be washed.
Can I go swimming in a pool and the ocean with my hair extensions?
Yes! Beware, chlorine may change the colour of the hair extensions
Can I air-dry my hair extensions?
We recommend that you thoroughly blow dry your hair extensions to prevent matting.
Which type of hair extension is right or me?
Click here (undefined)to view our hair extension chart guide
Will hair extensions damage my hair?
With proper application and thorough aftercare hair extensions will not damage your hair but please understand that natural wear and tear may occur.
How much will the hair extensions cost me?
Book a free 15 minute consultation with us and we will give you a detailed quote.
How many packs of hair will I need?
Book a free 15 minute consultation with us and we will assess your hair and let you know how many packs we recommend.
Which products should I use for my hair extensions?
You need to use Kitoko or Mode shampoo, conditioner, and oil which are all available at our salon. We also recommend that you use a detangling brush.
Will the hair extensions show if I tie my hair up?
Yes, they will most likely show if you wear your hair up. A low pony is your new best friend!
Will my head be sore after the hair extension application?
Yes, your head will be sore for a couple weeks after the application, this is totally normal.
I am in between 2 colours, which one should I go for?"
There are 2 ways to go about this:
1. Go for the lighter tone because that will look more natural.
2. Go for both colours, half and half.
Will the hair extensions colour fade?
There is a possibility that your hair extensions will fade over time.
Which lengths do you offer?
14" 16" 20" 24"”
Can I order other lengths?
Yes, a small special order fee will apply.
Can I do a consultation and hair extension application in the same day?
If we have your product in stock then yes!
Can the hair extensions be coloured?
Yes, they can be coloured darker but not lighter as this would alter the quality of the hair extensions.
Can I remove the hair extensions myself?
We recommend that a trained professional should always remove your hair extensions for you.
Can I return or exchange the hair extensions?
Please click here (javascript:void(0))to view our return and exchange policy
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